Florence Gerber

Core Impacts & Achievements:

Strategic Governance: Facilitated the development of the Code of Conduct for Metropolitan King County’s Legislative Council, aligning diverse stakeholders behind a unified cultural mission.
Healthcare Transformation: Optimized clinical operations for 55+ clinics across four states, managing quality systems for over 1,300 employees serving Medicaid and commercial populations.
Organizational Design: Built the operational framework for a new educational institute in Oregon, establishing the vision, mission, and compliance workflows from the ground up.
Continuous Improvement: A Lean Black Belt and Six Sigma Green Belt, she has led cross-functional Kaizen events and system-wide PDSA cycles to drive measurable efficiency gains.

Florence Gerber, MBA, Chief Quality & Compliance Officer

Mrs. Gerber has over 25 years of experience in strategic planning, change management, and operational excellence. An expert in "Facilitative Leadership," she bridges the gap between high-level visioning and on-the-ground process improvement.

Throughout her career, Mrs. Gerber has held pivotal leadership roles—including Director of the Interprofessional Primary Care Institute and Quality Management Administrator—across the public sector, healthcare, academic, and nonprofit systems. Her work is grounded in the belief that organizational success emerges from the integration of systems-level thinking, data-informed decision-making, and human-centered leadership.

Education & Professional Credentials:

M.B.A. in Organizational Effectiveness | Marylhurst University
B.S. in Commerce | Santa Clara University
Certified Examiner: Malcolm Baldrige National Quality Program
Certified Practitioner: Lean Black Belt, Six Sigma Green Belt, and Emotional Intelligence (EQPC)

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